Import or start blank
Upload arrival and departure CSVs or create an airport-specific group before a complete manifest is available.
Waypoint product
Airport Operations, From Manifest to Handoff
Waypoint is the operating layer between a passenger travel list and the team moving people through the airport.
Build the program, keep flight context current, coordinate the field, and plan transportation in one connected workflow.
1. Build the manifest
Build the manifest without repeatedly chasing travelers
Start with the information you have, then give attendees simple ways to provide the arrival and departure details still missing.
Collect travel details
Send private attendee requests in bulk or share a reusable group link through registration communications or a QR code.
Maintain the record
Add, edit, or remove passenger records and correct flight details as plans come together.
2. Enrich with flight intelligence
Know more than that a flight changed
Waypoint matches manifest flights with current flight information and keeps useful scheduled, revised, estimated, and status details in view as the travel day changes.
That context matters because a delay is not just a flight event—it can affect passengers, VIPs, greeter handoffs, and transportation timing.
Illustrative example
AA123Delayed 45 minutes
27 program passengers affectedReview VIPs, handoffs, and transportation timing
3. Analyze and plan transportation
Use better information to plan transportation in both directions
See where demand concentrates
Review passenger arrival patterns by time, airline, and origin to identify peak windows and support greeter and pickup coverage.
Build practical hotel departure waves
Use passenger manifests and flight timing to help plan return-to-airport waves, vehicle capacity, and transportation coverage.
Waypoint gives experienced operators better context for transportation decisions; it does not replace on-the-ground judgment.
4. Operate live
Run the actual airport operation, not just the manifest
Live arrivals and departures boards bring current operational flight timing, passenger status, VIP visibility, and team context into the same working view.
- Track flights as they arrive, depart, or change status
- Mark passengers located and see handoff progress through completion by flight
- Keep VIPs and operational notes visible to the people doing the work
5. Coordinate the field
Give field teams the right view without making everyone an administrator
Group-scoped access
Limit field access to the relevant group and operational board.
Temporary, QR-friendly entry
Share access codes and QR-friendly login for greeters and other field users who do not need a full account.
Shared current context
Passenger status and operational notes stay synchronized across office and field devices.
6. Manage multiple programs
Run several client programs at once without mixing passengers, access, or operational information
Each group keeps its own arrival and departure manifests, airport settings, branding, notes, and field access—while the organization can manage multiple active programs in one place.
ManifestsSettingsBrandingAccessNotes
See the full airport operation in one place
From travel-data collection to the final airport transfer, Waypoint keeps the program’s moving parts connected.
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